|(Note - not the actual box, but a box that rims came in nonetheless. Still, two very similar boxes sat here as a reminder of my bike part purchasing hubris for something like a week. Yeah, sat there and taunted me day after day.)|
|(Not actually what I bought, but those bottles have long-since been recycled. Also, I don't leave empties laying around on the counter like this. It's supposed to be humorous, okay?!)|
So, I called in yesterday figuring since it was already past noon and I was told last Monday 4th that the rims would be in and shipped out, "that week," that it was time to get to the bottom of this once and for all. Mind you, the last time I spoke with them was over a week ago when I was told my rims were, "...supposed to be here and will ship out this week." So, frustration level at an all-time high at this point, I called in and demanded a refund. I was immediately asked, "Was it taking too long?"
"Yes. WAY too long," was my reply.
He then tells me they may have come in that day. I told him absolutely the ONLY way I was NOT going to persist with my request for a refund was going to be if they had indeed actually arrived, and they would agree ship them to me to arrive by next day air. He asked if he could investigate it and shoot me an email later that day. I agreed and resolved not to hold my breath. The tab with the rims from my regular bike part supplier sat open in my browser window, since I figured I'd be placing that order for the more expensive rims by the end of the day.
Coming in scant minutes under the draconian "one to two hour" time limit I gave them for contacting me, I had an email stating that the rims had in fact arrived and would ship that day via USPS Priority Express for arrival the following day. I still wasn't holding my breath. Seeing the rims arrive today would be the resolution I was looking for. Ninja postal workers inevitably snuck in and deposited the box o' rims and departed without so much as a peep from the buzzer. Only checking the tracking a second time since getting up alerted me to their presence. This nearly month and a half saga would not come to an end though until I opened the box, and checked the rims, examining them for signs of damage or them not being the correct item. Would they be 26ers again? Perhaps 28 hole, even though I'd specified 32 hole?
|It's about damn time!|